This Notice describes how Aesthetica may use, disclose,protect, and handle personal information and health-related information inconnection with its non-clinical coordination services.
Aesthetica is a coordination company, not the treatingmedical provider. Separate providers, clinics, hospitals, laboratories, andfacilities may issue their own notices or HIPAA-related documents that governtheir clinical records and clinical disclosures.
• Identity andcontact information
• Passport, travel,lodging, and logistics information
• Emergencycontacts and authorized companions
• Health-relatedinformation voluntarily furnished for coordination, such as questionnaires,photographs, imaging, laboratory results, medication lists, allergies, andprior procedure history
• Billing, payment,processor, and insurance-related information
• Communications,logs, and support records
• Provide intake,scheduling, and provider-introduction services
• Coordinaterecords flow, timing, travel, recovery logistics, and administrative follow-up
• Communicate withproviders, facilities, insurers, translators, logistics vendors, and supportpartners reasonably involved in the case
• Facilitatecheckout, billing administration, reconciliations, fraud screening, and paymentoperations
• Support qualityassurance, service improvement, training, documentation, legal compliance, andincident handling
• Use de-identifiedor aggregated data for internal analytics, provided no direct identifier isdisclosed in a way that violates applicable law
We may disclose information to independent providers,facilities, laboratories, recovery houses, translators, transportationproviders, hotels, insurers, payment processors, legal counsel, and technologyvendors reasonably involved in the case or required for lawful operations.
We may also disclose information when required by law, courtorder, legal process, public-health obligations, fraud prevention, or otherpermitted legal bases.
Because Aesthetica coordinates cross-border medical travel,information may be transferred internationally. Privacy and security standardsmay differ across jurisdictions.
Aesthetica may communicate through email, SMS, WhatsApp,portal, cloud links, and other electronic channels selected for coordinationconvenience. No ordinary channel is perfectly secure.
Aesthetica uses commercially reasonable administrative,technical, and organizational safeguards appropriate to the scope of itsnon-clinical operations, but no system is perfectly secure.
We retain information for as long as reasonably necessaryfor service delivery, payment administration, legal compliance, claimspreservation, dispute resolution, fraud prevention, and operationalrecordkeeping.
• You may requestupdates to inaccurate contact or logistics information.
• You may askquestions about how Aesthetica handles your information.
• You may revokecertain prospective authorizations by written notice, subject to legal,payment, emergency, and records-retention limitations.
• You may ask notto receive communications through particular channels, although this may affectAesthetica’s ability to coordinate your case efficiently.
Aesthetica may not be a HIPAA covered entity or businessassociate in every context. When Aesthetica is not acting in a HIPAA-governedcapacity, this Notice should not be read as an admission that HIPAA applies toevery data flow. Independent providers’ own notices and legal frameworkscontinue to apply to their records and disclosures.
Aesthetica may update this Notice prospectively. The versionlinked or presented at the time of acceptance will govern the accepted caseunless non-waivable law requires otherwise.